Scaletec Ltd products have a minimum of 12 months warranty against manufacturing defects. Additional lengths of warranty are shown on product datasheets.
Any goods which are subject to a warranty claim should be returned, in their original packaging, to Scaletec for inspection. Upon inspection, Scaletec will repair or replace the defective unit. Warranty does not cover accidental or deliberate damage, acts of god, damage incurred by incorrect use or not following manufacturers instructions or power failure and over loading. The goods must not be modified or repaired by anyone other than one of our engineers or nominated service agents. Any products that have not failed due to a manufacturing defect, will be repaired at the cost of the customer. Scaletec reserve judgement on this and our decision is final.
Carriage costs for the return of goods to Scaletec will be the responsibility of the customer. Non-warranty repairs are carriage chargeable.
Warranty does not cover the incorrect purchase of our products, if goods are returned due to incorrect specification then Scaletec reserve the right to refuse the return of goods or charge a return to stock fee.
The warranty will become invalid if the products have not been used for the purpose they were designed for.
In all cases, packaging for goods supplied should be retained for the duration of the warranty term for that product. If goods are subject to a warranty claim and have been returned without the products original packaging, Scaletec reserves the right to charge for replacing packaging.
In all cases, if returned goods are missing parts, such as mains adapters etc, Scaletec reserves the right to charge for said items or remove the items from any replacement goods to be dispatched.
Welcome to Scaletec
Scaletec believe in providing the best weighing scales and measuring equipment to meet user requirements at affordable prices. We list products from weighing equipment manufacturer's Adam Equipment and MKlab that are suitable for use in a wide range of industries including laboratory and medical, industrial and commercial, agricultural and veterinary, education, and food production.
We specialise in laboratory and industrial weighing scales, providing magnetic stirrers, hotplates, analytical balances and moisture analysers for science lab experiments and research, as well as industrial platform scales, worktop bench scales and hanging crane scales for heavy duty applications. We also stock specialist commercial equipment including money counters and checkweighers for accurate stock taking, checkweighing, currency and parts counting solutions.
If you cannot find the right weighing scale or balance for your needs in our online scale shop, or if you require help choosing the best scale for your needs, then please contact us via our custom contact form or call our nearest South Africa branch today: Durban 031 564 8755 or 021 982 0928 Cape Town.